Thales addresses inclusivity with its ‘Voice Payment Card’


Today, most banking services are not adapted for people with disabilities. 90% of visually impaired people have once in their life faced fraud or encountered a mistake at a point of sales. This statistic prompted Thales to develop a solution which offers trust and autonomy to people with impaired vision in their daily payment experiences. This unique innovation that vocalises each step of a transaction, is now certified by Visa and Mastercard.

There is a global commitment to promoting diversity and inclusion to build a better environment for all. In collaboration with its partner Handsome1, Thales decided to use its innovation to offer inclusive solutions in the payment area. To benefit from it, the Voice Payment Card users just have to install an app on their mobile phone, which is uniquely associated with their card. Each time they make a payment, the mobile app vocalises the amount of the transaction before letting users validate it with their secret code.

The Thales Voice Payment Card works as a connected device that gets the amount from the point of sales terminal and communicates it to the mobile app via Bluetooth. The customer can then hear the information either through the phone’s speaker or through earphones. This one-of-a-kind solution is about to be commercialized soon by several banks, convinced of its interest.

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