Nakheel Community Management (NCM), Nakheel’s integrated, customer-centric community management arm, has won a top honour at the 2023 International Business Excellence Awards (IBXA) which recognises top business leaders and organisations for cutting-edge practices and commitment to operational excellence and adherence to high quality standards.
NCM won GOLD for Best Business Change and/or Transformation in the Business & Innovation category, in recognition of its efforts in spearheading superior business transformation strategies through investments in its people, culture and values. NCM’s community-focused, customer-centric and technology driven strategies across its residential, hospitality and leisure, and retail projects have led to the strengthening of customer trust, delivery of world class services through enhanced facilities, and renewed a sense of belonging amongst its community members.
NCM’s commitment for innovation, technology and adoption of global best practices also led to qualitative and quantitative transformative changes in its day-to-day processes and systems that has secured higher efficiencies to fulfil its commitment to building happiness and prosperity for all stakeholders. In 2022, NCM emerged as the first community management company in the UAE to receive WELL Health-Safety training and the first in Dubai to operate a sewage treatment plant (STP) on clean energy as it embraced industry relevant standards and practices to create shared value for its communities.
