CBB consumer protection unit resolves 76 complaints


By Avinash Saxena 

All 76 complaints received by the Central Bank of Bahrain (CBB) consumer protection unit from July to September 2021 have been resolved, it has emerged.

The banking regulator’s Customer Complaints Report for July-September 2021 shows that the unit received 15 complaints in July, 31 in August, and 30 in September this year, adding up to a total of 76 for the quarter.

During the three month period, the consumer protection unit received 20 complaints regarding loan issues from customers of Al Salam Bank, Ahli United Bank, Bahrain Credit, Bank of Bahrain & Kuwait, Bahrain Islamic Bank, Citibank, Eskan Bank, Khaleeji Commercial Bank, and Standard Chartered Bank.

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